Got questions? You’re not alone. Every team and business wants clear answers before placing an order. That’s why we created this FAQ page—to keep things simple and stress‑free. From ordering to shipping, payments to after‑sales support, this is your quick guide. So scroll through, find what you need, and feel confident every step of the way.
Getting started is easy. First, reach out with your idea or request a quick quote. Then, our team will guide you through fabric choices, sizes, and styles. Once everything is confirmed, production begins. Simple, smooth, and stress‑free.
Absolutely. Not everyone has a ready‑made design, and that’s okay. Our creative team can turn your concept—whether it’s a sketch or just an idea—into a professional mockup. This way, you get a design you love before we move to production.
It depends on the order size and customization. But here’s the flow: artwork and confirmation usually take a few days. Production takes a few weeks. Shipping time varies by country. From start to finish, most projects arrive in about 4–6 weeks.
Yes, every step of the way. From artwork to packing, we keep you posted. You’ll know what’s happening and when. Plus, once your gear is shipped, you’ll get tracking info so you can follow the journey to your door.
Of course. We keep your designs on file. So if your team grows or you just need extras, a reorder is fast and easy. Same design, same quality, and no need to start from scratch.
We make it easy. You can pay through bank transfer, PayPal, or major credit cards. Choose the option that’s most convenient for you, and we’ll handle the rest.
Yes, we do. A deposit secures your order and allows us to purchase materials. Once we receive it, your project officially gets underway.
Not at all. We start with a deposit, then request the balance before shipping. This way, you only pay in full once everything is ready to leave our hands.
Definitely. The bigger the order, the better the price we can offer. It’s our way of helping teams and businesses save while scaling up.
Yes, loyalty matters to us. If you come back for more, we’ll make sure you get fair pricing and a little extra appreciation.
No surprises here. What we quote is what you pay. The only extras could be customs duties or local taxes, depending on your country.
We choose fabrics built for performance and comfort. Think breathable polyester, stretch blends, and durable finishes. You tell us how you want your gear to feel, and we match the right material to your vision.
Yes—down to the smallest detail. From bold team colors to subtle logo spots, you decide. Our role is to bring your ideas to life and make sure your gear stands out on and off the field.
Yes, but they’re flexible. Small runs are possible, especially for samples or new teams. For bigger squads or wholesale customers, we scale up with ease.
On average, a few weeks. Once artwork is approved, we cut, sew, and print with care. The timeline depends on order size, but we always keep things moving without cutting corners.
Of course. Samples let you touch, test, and confirm details. Once you approve, we move to full production with confidence.
Yes, we do. Our size guides are clear and easy to follow. And if you’re unsure, our team will recommend the best fit range for your players or customers.
Every step is checked. From fabric selection to stitching, our team inspects and tests. Nothing moves forward unless it meets our standards. That’s how we make sure your gear is built to last.
We pack every item with care. Each piece is folded, protected, and boxed securely. This way, your sportswear arrives fresh, clean, and ready to wear.
We work with trusted global carriers like DHL, FedEx, and UPS. For larger orders, we also offer sea or air freight. You choose the method, and we’ll handle the rest.
It depends on location. Express shipping can take just a few days, while standard options may take a couple of weeks. Don’t worry—we’ll give you a clear estimate before your order leaves.
Yes, we do. If you’re on a tight schedule, we can arrange fast shipping with premium carriers. That way, your gear reaches you right when you need it.
Absolutely. Once it leaves our facility, you’ll get a tracking number. From there, you can follow its journey in real time until it reaches your door.
Yes, worldwide. Whether you’re across the street or across the globe, we’ll find the best way to get your order to you safely.
Those charges depend on your country. Usually, the customer covers them on delivery. But don’t worry—we’ll help you understand potential costs upfront so there are no surprises.